Showing posts with label Cyber Crimes. Show all posts
Showing posts with label Cyber Crimes. Show all posts

Friday, July 24, 2015

Ending A Climate of Apathy

By David Simms, Senior Contributor
The Global Institute for Cyber Safety and Standards

It is known that people holding high positions in organisations such as Twitter, Facebook, and Google are less likely to have firsthand knowledge of what it is like to be harassed online. This establishes a climate of apathy by these individuals when it comes to making progress in resolving the issue. When one experiences something firsthand it inevitably impacts their perspective driving how and how often they are inclined to think about it.

For instance, the legal director at Scribd, Jason Bentley, changed his views about online harassment after someone he had banned from the platform decided to target his personal life.  The harasser made claims on sites such as Scribd, Craigslist, and Ripoff Report, that Bentley was guilty of raping his own daughter. The obvious result was Bently’s name therefore becoming prominently associated with these claims on Google’s search engine. He took action and pursued the individuals responsible with legal action. He commented in an interview about the ordeal and committed that he will do everything in his power to stop these online abuses against others as well in going forward. However, obviously there are far more people not in positions of power and who cannot afford legal recourse, yet suffer the same. Unfortunately, they become part of the ever growing population that has no way of escaping from their aggressors. One sure way to see positive change occur is for those at the helm of the social media to be subjected to the same relentless obscene nature of what is occurring in their own platforms. Certainly I do not intend to convey I would wish it upon them, rather to make the point that I do believe the destructive consequences of internet abuse and harassment would come to an end quite quickly.   

Monday, September 1, 2014

Chat Communications and Other Online Behaviours

By David Simms, Senior Contributor

One question I have pondered on many occasions is how the internet might be different if rules and the enforcement of them were the same as those we find in society. Any civilised community has laws in place to curb criminal activity and keep normal people in check also. 

An interesting study was done on an internet gaming community where behaviours of participants were monitored based on several controlled changes to the interaction  between players. It was found that players who were consistently negative in their chat communications with other players, accounted for only  13 percent of the bad behaviour seen overall in the game. The other 87 percent came from players who were mostly positive but lashed out only occasionally. It was these isolated occurrences that catalysed the escalation of negative comments throughout the gaming community. This seems to mirror aspects of online harassment activity. We imagine hateful and offensive language coming from deranged outcasts of society who have no other way to vent. But this is not the case, much of the negative outlash comes from happy people living normal respectable lives. The cyber harasser cannot be identified if they were sitting in a room.  

One thing the study tried was making it more difficult to use the chat option and found the negative comments dropped of drastically. This showed that given even a small barrier most people won’t bother with venting. It was also found that people weren’t aware that they were coming across badly. When they were confronted with their behaviour and that others found it offensive, they not only backed down but refrained from negativity completely. The relation to internet harassment seems to be clear. Ultimately, online abuse isn’t a technology problem rather a social one that is driven by technology. The most effective solutions to the problem appear to be defusing the tendency for bad behaviour to escalate and encourage the involvement of all users of the platform to be judges of the activity. If people are held accountable for their online actions by their peers, we might see a larger reduction in the problem than we expect.